Today I received a letter in the post informing me that my virgin months bill is set to increase by £3.50 a month.
This letter comes a month after we removed the sports and movie packages to save some money. As the movies we’ve already seen and as for the sports it was a luxury I can live without.
Yes we get our tv and our broadband through virgin also. Our monthly payment is £57. Some of you might be thinking, “you cheapskate that’s nothing” but for us its manageable.
Some would also argue that they’re doubling our broadband (we’ve all seen the usain bolt pretending to be Richard branson advert) but supposedly that’s a free of charge upgrade.
Channel wise what do virgin offer? Some free HD channels (which I forget about) and ESPN which I do watch a fair bit off especially the American sports. However the number of channels which they’re losing seem to be increasing and we still don’t have Sky Atlantic.
The virgin hardware also leaves a lot to be desired for. I used to be a sky + customer, so when we moved back to virgin in 2008 again to save money we signed up for V+, which is their version of sky+. The decoder box is big, noisey, slow and prone to resetting and freezing whenever it chooses.
I suppose this is what it boils down to really, if we were getting a buncho of new channels for what we pay then fair enough I could except the increase with a forced grin. But alas we’re not.
As a final note, I tried to ring virgin this afternoon to discuss the price increase with the cancellations department. I couldn’t though as the automated message told me they shut at 5pm on a Saturday….. it was 16:50! So I’ll call them on Monday after work and see what they say.
